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Please see our Privacy Policy (access here) for information on how we will collect, use, and process your Personal Data and the measures and processes we have put in place in order to ensure that we comply with Decree No. 13/2023/ND-CP on personal data protection and other relevant applicable laws and regulations.


We will make the best effort to reply to you as reasonably soon as possible. Please note that it may take time to reply to inquiries that require research.

Inquiries sent on Saturdays, Sundays, the New Year’s holiday and company holidays will be replied to on or after the next business day.

Depending on the content of the inquiry, we may reply by means other than e-mail. We may not be able to reply to inquiries or questions when personal information has been incorrectly entered.

Replies from us are for the purpose of answering specific questions. Forwarding to, secondary use or disclosure of a part or all of the reply to a third party is strictly prohibited.


By selecting “Agree”, clicking the “Confirm Your Inquiry” and completing the inquiry process, I acknowledge that:

(A) I have thoroughly read and duly understood the Privacy Policy. In addition, I am fully aware of (i) the types of personal data to be processed, (ii) the purposes for which my personal data is intended to be processed, (iii) organizations and individuals who have permission to process my personal data, (iv) my rights and obligations concerning my personal data and (v) how I make an inquiry, complaint or request concerning the processing of my personal data that ENEOS Vietnam Company Limited collected via the Website; and

(B) I voluntarily and expressly give consent to ENEOS Vietnam Company Limited to collect, use and process my personal data to implement all processing activities in accordance with the Privacy Policy for the purpose of responding to the inquiries that I submit to ENEOS Vietnam Company Limited via the Website or otherwise communicating with me in relation to my inquiries.

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*If you select “Disagree”, we may not be able to provide support depending on the content of your inquiry.